Terms of Sale

Last updated November 12, 2026

Scope

These terms apply to purchases from Counter Nook and should be read with our Terms of Service, Shipping Policy, and Returns & Refunds Policy.

Product selection

Review the listing, included components, available measurements, and suitability for your intended use before ordering. Coffee machines and other styling props are excluded unless expressly included. Contact us about an unclear specification before placing an order.

Prices and payment

Prices are in U.S. dollars unless checkout expressly states otherwise. Checkout displays applicable taxes, shipping charges, and the final total before payment. Promotions apply only within their stated conditions and dates.

Placing and accepting an order

Submitting an order is an offer to purchase. An automatic confirmation acknowledges receipt. We accept the order when we notify you of acceptance or dispatch. We may decline an order for a legitimate reason such as lack of stock, suspected fraud, delivery restrictions, or a material listing error. If we cancel an order after payment, we will refund the affected amount.

Delivery

Processing and transit estimates appear in our Shipping Policy and, where applicable, the product listing or checkout. We will communicate material delays and provide cancellation or refund options required by law. If a shipment is lost, damaged, or incorrectly delivered, contact us so we can investigate and provide an appropriate resolution.

Cancellation and returns

Contact us promptly if you need to change or cancel an order. Changes may not be possible after processing or dispatch. You may request a return within 30 days after delivery under our Returns & Refunds Policy. Mandatory rights for faulty or misdescribed goods continue to apply.

Use and care

Use products only as intended and follow the supplied instructions. Make sure a supporting surface and an appliance setup are stable before use. Any specific warranty offered will be described with the product or supplied documents. Mandatory consumer guarantees are unaffected.

Questions and applicable rights

Use our contact form for order concerns. These terms do not exclude any consumer right or remedy that cannot lawfully be excluded.