FAQ

What does Counter Nook sell?

We offer coffee-maker sliders, coffee-corner accessories, and practical countertop pieces for everyday kitchens.

Will a coffee slider fit my appliance?

Compare the tray with the base of your machine and the free space on your counter. Allow room above the machine for lids and water tanks. If you need help checking a fit, use our contact form before ordering.

Are coffee machines and styling accessories included?

Only the item described in the product listing is included. Appliances, cups, jars, food, and other styling props are excluded unless expressly stated.

Where do you ship?

We currently focus on the contiguous United States. Enter your address at checkout to confirm delivery availability and charges.

When will my order arrive?

Estimated processing is 2–3 business days. Estimated standard transit is 5–10 business days after dispatch. These estimates exclude weekends and holidays. See our Shipping Policy.

Can I change or cancel an order?

Contact us as soon as possible. We will help where processing has not progressed too far. Once dispatched, follow our return process.

How do returns work?

Request a return within 30 days of delivery using our contact form. Wait for instructions before sending anything back. See our Returns & Refunds Policy.

What if an item arrives damaged?

Send your order number and photos of the item and packaging. We will investigate and arrange an appropriate remedy.

Which payment methods are accepted?

The methods currently available to you are displayed at checkout. Orders are priced in U.S. dollars unless checkout expressly shows a different currency. See our Payment Policy.

How can I contact you?

Use our contact form. We aim to reply within 2 business days.